FREQUENTLY ASKED QUESTIONS
What services do I provide?
I offer a wide range of virtual assistance services tailored specifically for travel agents and agencies. My services include customer service support, social media management, travel planning, research, administrative tasks, email management, and more. I have experience with Axus, Umapped, Clientbase, VacationCRM, Travefy, TravelJoy, and probably more that I can't think of off the top of my head.
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Can I assist with booking travel for you clients?
I can, but honestly, I prefer not to. It can get messy, and you know your clients better than I do, so I prefer to keep my hands out of booking engines on behalf of clients.
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Do I offer non-circumvention agreements?
Yes, I understand the importance of protecting your business relationships. To ensure confidentiality and trust, I am more than willing to sign a non-circumvention agreement. This agreement ensures that I will not directly solicit or engage with your clients, preserving the integrity of our partnership and respecting your existing connections.
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How does the virtual assistance process work with me?
Once you reach out to MK Virtual Assistant, we will have an initial consultation to discuss your specific needs, goals, and preferences. Based on our discussion, I will provide a customized proposal outlining the services I can offer and the terms of our partnership. Upon agreement, we will establish effective communication channels and workflows to seamlessly collaborate on tasks and projects.
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How do I ensure the security and confidentiality of your business information?
Rest assured that the security and confidentiality of your business information are of utmost importance to me. I take strict measures to safeguard your data and maintain confidentiality. This includes implementing secure file-sharing systems, utilizing a VPN, and adhering to professional ethical standards. Your information is treated with the highest level of privacy and confidentiality.
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What is the pricing structure for my services?
The pricing for my services is customized to your specific needs and the scope of the project. I offer competitive rates based on the complexity and volume of the tasks involved. During our initial consultation, we can discuss your requirements in detail, and I will provide a transparent and tailored pricing structure that suits your budget.
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How do you get started with MK Virtual Assistant?
Getting started with MK Virtual Assistant is simple! Just reach out through the contact form on my website or send me an email. We will schedule an initial consultation to discuss your needs and determine how I can best support your travel business. From there, we can establish a partnership and begin working together to achieve your goals.
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If you have any further questions or require additional information, please don't hesitate to contact me. I'm here to provide the virtual support you need to elevate your travel business